To check your order status, just look for the confirmation email we sent you. If you can't find it in your inbox, try checking your spam folder.

You can also log in to your account and go to 'My Account' > 'Orders' for all the details.

If you need help or have any questions, feel free to reach out to our customer support. We're here to assist you.

Have you looked at your tracking details? Make sure to also check around your place and ask your neighbors.

If you still can't find your package, let us know. We'll start looking into it with the delivery service to find out what happened to your missing package.

Don't hesitate to contact us if you still face difficulty locating your package. Please email global@irisbr.com for assistance.

To use a promo or discount code, just type it in when you're at the shopping cart or checkout page.

Keep in mind that you can't stack promotions with other offers or discounts, and you can only apply one deal per order.

Also, free gifts might switch up if we're running low on stock. SEAPURI has the right to make these changes without letting you know ahead of time.

Currently, we only ship our products to the Singapore.

We kindly advise you to check the following link where you can find our official distributors worldwide for your future purchases.